{"id":41,"date":"2024-10-19T20:19:16","date_gmt":"2024-10-19T17:19:16","guid":{"rendered":"http:\/\/noble-espana.com\/?page_id=41"},"modified":"2026-11-10T15:14:55","modified_gmt":"2026-11-10T13:14:55","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/noble-espana.com\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element us_custom_909b2fd0\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<!-- CONTACT & CUSTOMER SERVICE \u00b7 Noble Espa\u00f1a (volle Breite, nur Inline-Styles) -->\n<div style=\"background:#0f172a;padding:clamp(40px,6vw,80px) 16px;margin-left:calc(50% - 50vw);margin-right:calc(50% - 50vw);\">\n  <div style=\"max-width:1000px;margin:0 auto;padding:clamp(28px,5vw,64px);background:#1a2530;border:1px solid rgba(197,160,89,.45);border-radius:14px;box-shadow:0 24px 60px rgba(0,0,0,.35);color:#e9e2d6;font:17px\/1.7 Georgia,'Times New Roman',serif;\">\n\n    <p style=\"margin:0 0 10px;font:800 13px\/1.3 Arial,Helvetica,sans-serif;letter-spacing:.18em;text-transform:uppercase;color:#d4af37;\">We are here for you<\/p>\n    <h1 style=\"margin:0 0 20px;font:700 clamp(34px,5vw,56px)\/1.1 Georgia,'Times New Roman',serif;letter-spacing:-.03em;color:#ffffff;\">Contact &amp; Customer Service<\/h1>\n    <p style=\"margin:0 0 40px;font-size:clamp(18px,1.9vw,21px);line-height:1.6;color:#f5ece0;\">Do you have questions about our titles, would you like support with your order, or do you have a specific request? We are happy to help you.<\/p>\n\n    <!-- Three contact channels -->\n    <div style=\"display:flex;flex-wrap:wrap;gap:18px;\">\n\n      <div style=\"flex:1 1 260px;display:flex;flex-direction:column;gap:12px;padding:26px 24px;background:rgba(255,255,255,.04);border:1px solid rgba(197,160,89,.3);border-radius:12px;border:2px solid #c5a059;background:linear-gradient(135deg,rgba(197,160,89,.16) 0%,rgba(15,23,42,.35) 100%);\">\n        <span style=\"font:800 11px\/1.4 Arial,Helvetica,sans-serif;letter-spacing:.15em;text-transform:uppercase;color:#d4af37;\">Fastest contact route \u2022 Available 24\/7<\/span>\n        <h3 style=\"margin:0;font:700 23px\/1.25 Georgia,'Times New Roman',serif;color:#ffffff;\">Instant help with Nobly<\/h3>\n        <p style=\"margin:0;font-size:15px;line-height:1.6;color:#ddd4c8;\">Our digital assistant Nobly is on hand around the clock to answer your questions about titles, orders and design \u2013 immediately, without any waiting time.<\/p>\n        <p style=\"margin:auto 0 0;font:800 14px\/1.4 Arial,Helvetica,sans-serif;color:#ffffff;\">Open the chat at the bottom right<br><span style=\"font-weight:400;color:#c9c0b4;\">Simply tap the chat icon<\/span><\/p>\n      <\/div>\n\n      <div style=\"flex:1 1 260px;display:flex;flex-direction:column;gap:12px;padding:26px 24px;background:rgba(255,255,255,.04);border:1px solid rgba(197,160,89,.3);border-radius:12px;\">\n        <span style=\"font:800 11px\/1.4 Arial,Helvetica,sans-serif;letter-spacing:.15em;text-transform:uppercase;color:#d4af37;\">Personal chat<\/span>\n        <h3 style=\"margin:0;font:700 23px\/1.25 Georgia,'Times New Roman',serif;color:#ffffff;\">WhatsApp support<\/h3>\n        <p style=\"margin:0;font-size:15px;line-height:1.6;color:#ddd4c8;\">For personal enquiries, quick information and support. We usually reply within a few hours.<\/p>\n        <a href=\"https:\/\/wa.link\/noblesociety\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"display:inline-flex;align-items:center;gap:8px;margin-top:auto;padding:12px 22px;background:#c5a059;color:#0f172a;text-decoration:none;font:800 14px\/1.2 Arial,Helvetica,sans-serif;border-radius:999px;box-shadow:0 4px 14px rgba(0,0,0,.3);align-self:flex-start;\"><svg style=\"width:16px;height:16px;fill:#0f172a;\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M.057 24l1.687-6.163c-1.041-1.804-1.588-3.849-1.587-5.946.003-6.556 5.338-11.891 11.893-11.891 3.181.001 6.167 1.24 8.413 3.488 2.245 2.248 3.481 5.236 3.48 8.414-.003 6.557-5.338 11.892-11.893 11.892-1.99-.001-3.951-.5-5.688-1.448l-6.305 1.654zm6.597-3.807c1.676.995 3.276 1.591 5.392 1.592 5.448 0 9.886-4.434 9.889-9.885.002-5.462-4.415-9.89-9.881-9.892-5.452 0-9.887 4.434-9.889 9.884-.001 2.225.651 3.891 1.746 5.634l-.999 3.648 3.742-.981z\"\/><\/svg> Send a WhatsApp message<\/a>\n      <\/div>\n\n      <div style=\"flex:1 1 260px;display:flex;flex-direction:column;gap:12px;padding:26px 24px;background:rgba(255,255,255,.04);border:1px solid rgba(197,160,89,.3);border-radius:12px;\">\n        <span style=\"font:800 11px\/1.4 Arial,Helvetica,sans-serif;letter-spacing:.15em;text-transform:uppercase;color:#d4af37;\">Written support<\/span>\n        <h3 style=\"margin:0;font:700 23px\/1.25 Georgia,'Times New Roman',serif;color:#ffffff;\">Email contact<\/h3>\n        <p style=\"margin:0;font-size:15px;line-height:1.6;color:#ddd4c8;\">For detailed enquiries, special requests or documents. We reply on business days within 24 hours.<\/p>\n        <a href=\"mailto:teams@noble-society.net\" style=\"display:inline-flex;align-items:center;gap:8px;margin-top:auto;padding:12px 22px;background:#c5a059;color:#0f172a;text-decoration:none;font:800 14px\/1.2 Arial,Helvetica,sans-serif;border-radius:999px;box-shadow:0 4px 14px rgba(0,0,0,.3);align-self:flex-start;\"><span aria-hidden=\"true\">\u2709\ufe0f<\/span> teams@noble-society.net<\/a>\n      <\/div>\n\n    <\/div>\n\n    <!-- Note on existing orders -->\n    <div style=\"margin:28px 0 0;padding:20px 24px;border-left:4px solid #c5a059;border-radius:0 10px 10px 0;background:rgba(255,255,255,.04);font-size:16px;line-height:1.6;\">\n      <strong style=\"color:#ffffff;\">Important note on existing orders:<\/strong> when asking about an order you have already placed, please always include your name and order number so that we can match your request to your customer account straight away.\n    <\/div>\n\n    <!-- FAQ -->\n    <h2 style=\"margin:56px 0 12px;font:700 clamp(26px,3vw,32px)\/1.2 Georgia,'Times New Roman',serif;color:#d4af37;\">Frequently asked questions<\/h2>\n    <div style=\"border-bottom:1px solid rgba(197,160,89,.25);\">\n      <details style=\"border-top:1px solid rgba(197,160,89,.25);padding:18px 0;\">\n        <summary style=\"cursor:pointer;font:700 20px\/1.35 Georgia,'Times New Roman',serif;color:#ffffff;\">Where can I find my download files?<\/summary>\n        <p style=\"margin:12px 0 0;font-size:16px;line-height:1.65;color:#ddd4c8;\">Immediately after your payment has been confirmed, you will receive an email with your documents and download links. You can also access your documents at any time in your <a href=\"https:\/\/noble-espana.com\/my-account\/\" style=\"color:#d4af37;text-decoration:underline;text-underline-offset:3px;\">customer account<\/a> under \u201cOrders\u201d. In addition, you can download your documents directly in the download area <a href=\"https:\/\/noble-espana.com\/pdf-certificates\/\" style=\"color:#d4af37;text-decoration:underline;text-underline-offset:3px;\">Your PDF certificates<\/a> \u2013 no customer account required.<\/p>\n      <\/details>\n      <details style=\"border-top:1px solid rgba(197,160,89,.25);padding:18px 0;\">\n        <summary style=\"cursor:pointer;font:700 20px\/1.35 Georgia,'Times New Roman',serif;color:#ffffff;\">How long does postal delivery take?<\/summary>\n        <p style=\"margin:12px 0 0;font-size:16px;line-height:1.65;color:#ddd4c8;\">Printed copies and compilations are usually handed over to the shipping provider within 24 to 48 hours on business days after completion.<\/p>\n      <\/details>\n      <details style=\"border-top:1px solid rgba(197,160,89,.25);padding:18px 0;\">\n        <summary style=\"cursor:pointer;font:700 20px\/1.35 Georgia,'Times New Roman',serif;color:#ffffff;\">Can a name be corrected afterwards?<\/summary>\n        <p style=\"margin:12px 0 0;font-size:16px;line-height:1.65;color:#ddd4c8;\">If a typing error has occurred, please contact us immediately with your order number so that we can adjust the personalisation before printing or final archiving.<\/p>\n      <\/details>\n    <\/div>\n\n    <!-- Postal address -->\n    <div style=\"display:flex;flex-wrap:wrap;gap:18px;margin-top:48px;\">\n      <div style=\"flex:1 1 320px;padding:26px 28px;border-left:4px solid #c5a059;border-radius:0 10px 10px 0;background:linear-gradient(135deg,rgba(197,160,89,.16) 0%,rgba(15,23,42,.35) 100%);\">\n        <p style=\"margin:0 0 10px;font:800 12px\/1.4 Arial,Helvetica,sans-serif;letter-spacing:.15em;text-transform:uppercase;color:#d4af37;\">Postal address<\/p>\n        <p style=\"margin:0;font-size:18px;font-weight:bold;line-height:1.6;color:#ffffff;\">Noble Society Institute S.R.L.<br>Padurea Pustnicu Road No. 127C<br>Corp A, Bl. TO38\/2, Floor 3, Unit 12<br>014042 Bucharest, Sector 1<br>Romania<\/p>\n      <\/div>\n      <div style=\"flex:1 1 240px;display:flex;flex-direction:column;justify-content:center;gap:12px;padding:26px 28px;background:#0f172a;border:1px solid rgba(197,160,89,.25);border-radius:10px;\">\n        <p style=\"margin:0;font:800 12px\/1.4 Arial,Helvetica,sans-serif;letter-spacing:.15em;text-transform:uppercase;color:#d4af37;\">Phone<\/p>\n        <a href=\"tel:+40750415030\" style=\"font:700 24px\/1.3 Georgia,'Times New Roman',serif;color:#ffffff;text-decoration:none;\">+40 750 415 030<\/a>\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"We are here for you Contact &amp; Customer Service Do you have questions about our titles, would you like support with your order, or do you have a specific request? We are happy to help you. Fastest contact route \u2022 Available 24\/7 Instant help with Nobly Our digital assistant Nobly is on hand around the...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-41","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":5,"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/pages\/41\/revisions"}],"predecessor-version":[{"id":509,"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/pages\/41\/revisions\/509"}],"wp:attachment":[{"href":"https:\/\/noble-espana.com\/en\/wp-json\/wp\/v2\/media?parent=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}